Shipping & Exchange
Shipping Policy
- 1. Orders are dispatched in 2 working days.
- 2. It takes about 5-6 working days for the order to reach you once dispatched.
Exchange Policy
- 1. Request for exchange should be placed within 7 days from the date of delivery.
- 2. Pieces purchased on sale, discount, credit note and offers are not eligible for exchange.
- 3. Any item once exchanges could not be exchanged twice.
- 4. Exchange is only possible for size of the same product and not with other item.
- 5. If the requested product is out of stock then we’ll issue a credit note for the same.
- 6. Exchange will be completed within 7 working days.
Return Policy
- 1. We do not provide bank refunds on any product once sold.
- 2. You can only exchange it for a different size of the same product.
- 3. Refunds are only allowed if the product is wrongfully delivered, i.e. product doesn’t match the item in the order confirmation, or if it has a genuine quality/manufacturing defect.
- 4.Pieces purchased on sale, discount, credit note and offers are not eligible for returns.
- 5. Request for exchange should be placed within 7 days from the date of delivery.
- 6. All products are hand-made, refunds are not accepted due to slight variation from the provided picture on the website.
- 7. Exchange are not accepted due to colour difference as ten percent variation is accounted for due to screen resolution and lighting.
- 8. Refunds are not accepted if the customer do not like the material of the product.
- 9. Product details are clearly mentioned and if you need to know more of about the product you can contact us on Whatsapp http://wa.me/917597509929
- 10. Return and refund will be completed within 7 working days.
**For Return and exchange of any product, Customer has to courier the delivered product.