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Shipping & Exchange

 

Shipping Policy

  • 1. Orders are dispatched in 2 working days. 
  • 2. It takes about 5-6 working days for the order to reach you once dispatched.

Exchange Policy

  • 1. Request for exchange should be placed within 7 days from the date of delivery.
  • 2. Pieces purchased on sale, discount, credit note and offers are not eligible for exchange. 
  • 3. Any item once exchanges could not be exchanged twice.
  • 4. Exchange is only possible for size of the same product and not with other item.
  • 5. If the requested product is out of stock then we’ll issue a credit note for the same.
  • 6. Exchange will be completed within 7 working days.

Return Policy

  • 1. We do not provide bank refunds on any product once sold.
  • 2. You can only exchange it for a different size of the same product.
  • 3. Refunds are only allowed if the product is wrongfully delivered, i.e. product doesn’t match the item in the order confirmation, or if it has a genuine quality/manufacturing defect. 
  • 4.Pieces purchased on sale, discount, credit note and offers are not eligible for returns.  
  • 5. Request for exchange should be placed within 7 days from the date of delivery.
  • 6. All products are hand-made, refunds are not accepted due to slight variation from the provided picture on the website.
  • 7. Exchange are not accepted due to colour difference as ten percent variation is accounted for due to screen resolution and lighting. 
  • 8. Refunds are not accepted if the customer do not like the material of the product.
  • 9. Product details are clearly mentioned and if you need to know more of about the product you can contact us on Whatsapp http://wa.me/917597509929
  • 10. Return and refund will be completed within 7 working days.

**For Return and exchange of any product, Customer has to courier the delivered product.

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